Development Hours Package

Continuously improve your website, e-commerce site, or digital platform with a technical team ready to implement improvements, new features, and address needs that arise over time.

Hour Packs essentially allow you to secure development capacity in a flexible, planned manner and under more favorable terms.

Image — Hours Pack

// Porquê um pack

Digital projects are constantly evolving

A digital project doesn't end the moment it's launched.

New requirements, functional improvements, integrations, business changes, and opportunities for optimization arise continuously.

Hourly Packages essentially allow you to meet these needs without having to request and approve a new quote for each service call.

The client has a set number of hours that they can use according to the project's needs, upon request and approval by the Basicamente team.

// Utilizações

What can you do with an Hour Pack?

The hours can be applied to various technical and functional areas of the project.

  • Development of new features
  • Technical and Functional Implementations
  • Developments in Websites, E-commerce, and Digital Platforms
  • Integration of new applications, workflows, or systems
  • Ongoing improvements to the platform
  • Technical adjustments resulting from business developments
  • Strategic support and technical consulting
  • Consulting and Training
  • Bug fixes
  • Technical Updates and Adaptations
  • Consulting and Management of External Applications
  • Support for integrations and middleware

// Flexibilidade

A single pool of hours. Different needs.

The Hour Pack is not limited to a single task or feature.

The available hours can be used throughout the contract period for different orders, allowing the technical development of the project to be concentrated in a single model.

Before execution, each request is reviewed by the Basicamente team, and, when applicable, an estimate of the required hours is provided.

// Packs

Choose the right Hour Pack

The larger the package you purchase, the lower the effective hourly rate for development.

Packs allow you to reserve technical capacity for the project’s ongoing development and benefit from progressively more favorable commercial terms.

12-Hour Pack

720 €

Annual payment · 60 € / hour

85 € / month

Monthly payment · 1h / month · 85 € / hour


Annual: 720 € (60 € / hour) · Monthly: 85 € / month (1h / month, 85 € / hour)

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25H Pack

1.375 €

Annual payment · 55 € / hour

150 € / month

Monthly payment · 2h / month · 75 € / hour


Annual: 1.375 € (55 € / hour) · Monthly: 150 € / month (2h / month, 75 € / hour)

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50H Pack

2.500 €

Annual payment · 50 € / hour

265 € / month

Monthly payment · 4h / month · 66 € / hour


Annual: 2.500 € (50 € / hour) · Monthly: 265 € / month (4h / month, 66 € / hour)

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150H Pack

6.000 €

Annual payment · 40 € / hour

700 € / month

Monthly payment · 12h / month · 58 € / hour


Annual: 6.000 € (40 € / hour) · Monthly: 700 € / month (12h / month, 58 € / hour)

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300H Pack

11.250 €

Annual payment · 37,50 € / hour

1.315 € / month

Monthly payment · 25h / month · 53 € / hour


Annual: 11.250 € (37,50 € / hour) · Monthly: 1.315 € / month (25h / month, 53 € / hour)

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500H Pack

BEST VALUE/HOUR

17.500 €

Annual payment · 35 € / hour

2.000 € / month

Monthly payment · 41h / month · 49 € / hour


Annual: 17.500 € (35 € / hour) · Monthly: 2.000 € / month (41h / month, 49 € / hour)

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The annual payment covers the full cost of the package, and the hours are available for use according to the customer's needs.

With the monthly payment plan, the number of hours indicated in the table is made available each month.

All prices shown are subject to VAT at the applicable statutory rate.

// How It Works

How It Works

01Pedido

The customer submits the order through the channels established with Basicamente.

02Análise

The team conducts a technical review of the request and, when necessary, estimates the effort required to implement it.

03Execução

After validation, the work is planned and carried out based on priority and team availability.

04Consumo

The time actually used is deducted from the available balance in the Hour Pack.

Time Tracking

The use of Hour Packs is tracked in 15-minute intervals.

The hours actually spent on analysis, management, development, implementation, testing, technical communication, or other activities necessary to fulfill the order are recorded.

Customers can track their hours used and available balance throughout the duration of the Pack.

Implementation Priority

Customers with an active Hour Pack receive priority scheduling for new projects and one-time requests that do not involve previously contracted capacity.

Orders are processed on business days during Basicamente's regular business hours, from 9:00 a.m. to 6:30 p.m.

The use of these hours is flexible and is always subject to prior review and approval of each request.

Technical expertise always available

The Hour Pack functions as a pool of technical expertise that continuously adapts to the project's needs.

The hours can be used at each client’s own pace, whether for one-time needs, ongoing development, or a more intensive allocation of resources to a specific project or period.

Whenever there are developments, improvements, fixes, integrations, support requests, or consulting needs, the time spent is deducted from the available balance.

The goal is simple: to ensure that technical capacity is available without having to request and approve a new budget for each project.

// Flexibility

Use the hours at your own pace

No mandatory monthly usage

The package is used according to the customer's actual needs; there is no minimum number of hours that must be used each month.

Balance Always Available

All service calls are recorded and deducted from the Pack balance, allowing you to track the hours used and the remaining capacity.

Automatic restocking

Automatic restocking When the available balance is equal to or less than 2 hours, the Pack is automatically renewed for the same number of hours as previously purchased.Replenishment may also occur in advance when the current balance is insufficient to carry out a previously approved job.The customer may request a change to the plan they are signing up for before the plan is renewed.

// No active pack

Ad Hoc Help Desk

Requests submitted without an active Hour Pack are classified as Ad Hoc Helpdesk requests.

Ad-hoc orders do not receive the planning priority granted to customers with an active Hour Package.

Implementation is always subject to review and the availability of the Basicamente team.

All amounts are subject to VAT at the applicable statutory rate.

Intervenções em horário laboral (faturação mínima de 1 hora)85 € / hour
Análise e gestão do ticket, por pedido50 €
Intervenções fora do horário laboral, fins de semana e feriados125 € per hour

// Terms

General Terms and Conditions

  • Payment for the Hour Pack is made upon award of the contract.
  • The hours are made available after payment has been confirmed.
  • There is no mandatory minimum monthly usage.
  • Hours are tracked in minimum 15-minute increments.
  • The time spent on analysis, management, development, implementation, testing, meetings, consulting, training, and support is tracked.
  • Whenever possible, an estimated number of hours is provided before the order is processed.
  • The estimates are projections based on the actual time spent.
  • All requests are subject to review, planning, and the availability of the Basicamente team.
  • Customers with an active Hour Pack receive priority scheduling.
  • When the available balance is equal to or less than 2 hours, the plan is automatically renewed with the same package that was previously purchased.
  • Replenishment may occur in advance when the available balance is insufficient to carry out a previously approved job.
  • The customer may request a change to the number of hours in the Pack before it is renewed. Unless otherwise specified, the same Pack that was previously purchased will be renewed.
  • The remaining hours are added to the hours made available through the new replenishment.
  • Each reissue is carried out in accordance with the prices and terms and conditions in effect on the date of the respective issuance.
  • By default, work is performed on business days between 9:00 a.m. and 6:30 p.m.
  • Work outside normal hours is subject to prior review and specific conditions.
  • Tasks that depend on applications, platforms, integrations, or external vendors are included in the Pack.
  • Basicamente may suspend work in the event of overdue payments that have not been settled.
  • Whenever travel is required, it is billed at 0.75 € per kilometer, with the calculation starting from Amarante.
  • When an overnight stay is required, an additional fee of 175 € per day is charged for each allocated resource.
  • All prices shown are subject to VAT at the applicable statutory rate.

All figures listed were updated on September 17, 2026

// Próximo passo

Precisa de capacidade técnica contínua?

[Texto a definir.]